GRAHAM

Custom Engage platform for UK & Ireland infrastructure projects

GRAHAM uses a customised Engage platform to plan, print and deliver targeted communications across infrastructure projects, covering mapping and boundaries, UK and Ireland delivery, and one integrated workflow instead of fragmented systems.

Read the full case study
Letterbox +POST operative delivering leaflets in a UK residential area
Case study
GRAHAM
Infrastructure / Construction
UK & Ireland Engage Platform
Project overview

One platform. UK and Ireland

GRAHAM is a major UK and Ireland construction and infrastructure contractor, delivering complex programmes across both jurisdictions. Resident and stakeholder communications are core to many of their projects, and managing those across multiple concurrent programmes, each with different boundaries and timelines, called for a more integrated approach.

We provided a customised Engage platform configured for GRAHAM's specific requirements: mapping across both UK and Irish address data, integrated print and distribution workflow, and a single system their team can use across every project.

Project snapshot
Client GRAHAM
Sector Infrastructure / Construction
Services
Engage Platform Print & Fulfilment Distribution
Location UK & Ireland
Campaign type Infrastructure communications
The challenge

Multi-project scale. both jurisdictions

Infrastructure communications across the UK and Ireland present a complex operational picture: different postcodes and address formats, multiple concurrent projects, evolving work boundaries and statutory notification requirements that vary by location.

UK & Ireland coverage

Projects span both jurisdictions, so address data, mapping and distribution had to work seamlessly across the UK and Ireland.

Multiple concurrent projects

GRAHAM's team needed to plan and manage communications across many projects simultaneously, without separate systems for each.

Evolving boundaries

Work areas change as programmes progress, so the platform had to update delivery zones quickly to match live site conditions.

Our approach

Engage, configured for scale

We built GRAHAM a customised Engage platform, configured for UK and Irish address data, with print and distribution integrated so their team works from one place, from mapping through to delivery, on every project.

01

Platform configuration

Engage customised for GRAHAM's UK and Ireland address data and project structure.

02

Zone planning

Delivery boundaries drawn and updated as work areas evolve across each programme.

03

Print & fulfilment

Materials produced to brief and dispatched, with the full Letterbox workflow integrated.

04

UK & Ireland delivery

Distribution across both jurisdictions, with appropriate channels and evidence for each project.

The impact
UK+IE
two jurisdictions covered from a single integrated Engage platform

GRAHAM's communications team plans, manages and delivers targeted resident communications across UK and Ireland infrastructure projects from a single platform, without fragmented systems or a separate supplier for each programme.

"
Having a single platform that covers our UK and Ireland projects has removed a lot of complexity. We can plan, update and deliver from one place, and the integration with print and distribution makes the whole workflow much simpler.
G
Project Communications
GRAHAM
Work with Letterbox

Start your project

Tell us about your programme. We will map the area, produce the materials and prove delivery, with a single team across the full workflow.

Engage mapping & targeting
Print, fulfilment & managed delivery
+POST GPS-verified, time-stamped delivery
Audit-ready reporting