Cookie policy

1. Introduction

This Cookie Policy explains how Greatbatch Limited, trading as Letterbox Distribution ("Letterbox Distribution", "we", "our" or "us"), uses cookies and similar technologies when you visit our website.

It explains what cookies are, why we use them and the choices available to you regarding their use.

This Cookie Policy should be read alongside our Privacy Notice.

2. What are cookies?

Cookies are small text files placed on your computer, smartphone or other device when you visit a website.

Cookies allow websites to function correctly, improve performance, remember your preferences and help website owners understand how visitors use their website.

Cookies cannot be used to run programs or deliver viruses to your device.

3. Why we use cookies

We use cookies to:

• ensure our website functions correctly;
• improve website performance;
• understand how visitors use our website;
• remember your preferences where appropriate;
• help us improve our services and user experience;
• maintain the security of our website.

We do not use cookies to sell your personal information to third parties.

4. Types of cookies we use

Strictly necessary cookies

These cookies are essential for the operation of our website.

Without these cookies, certain parts of the website may not function correctly.

Examples include cookies that:

• maintain website security;
• remember cookie preferences;
• support website navigation;
• enable core website functionality.

Because these cookies are necessary, they cannot normally be disabled through our cookie preference centre.

Analytics cookies

Analytics cookies help us understand how visitors interact with our website.

They allow us to analyse information such as:

• pages visited;
• time spent on the website;
• navigation between pages;
• device types;
• browser types;
• general geographic location (where available);
• website performance.

This information helps us continually improve our website and user experience.

Where required, analytics cookies will only be placed with your consent.

Functionality cookies

Functionality cookies remember choices you make when using our website.

These may include:

• language preferences;
• previously completed forms;
• user interface preferences.

These cookies help improve your experience but are not essential for the operation of the website.

Third-party cookies

Some areas of our website may use services provided by trusted third parties.

These may include:

• website analytics providers;
• embedded maps;
• video hosting services;
• social media platforms.

These providers may place cookies on your device where you choose to interact with their content.

We recommend reviewing the privacy and cookie policies of those third-party providers for further information.

5. Managing your cookie preferences

When you first visit our website, you will be given the opportunity to manage your cookie preferences.

You may:

• accept all cookies;
• reject non-essential cookies;
• customise your cookie preferences.

You can also manage cookies through your web browser.

Please note that disabling certain cookies may affect the functionality and performance of our website.

6. Changes to this cookie policy

We may update this Cookie Policy from time to time to reflect:

• changes to our website;
• changes to the technologies we use;
• legal or regulatory changes.

The latest version will always be available on this page.

7. Contact us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact us:

Greatbatch Limited
trading as Letterbox Distribution

Email: hello@letterboxdistribution.com

Telephone: 020 8440 0400