A multi-year communications
programme. one workflow
Balfour Beatty VINCI is the joint venture responsible for delivering major civil engineering packages on HS2, one of Europe's largest infrastructure programmes. Managing community communications across live, shifting worksites called for a reliable partner with tools to match the scale of the project.
Working within the HS2 communications framework, BBV needed to notify thousands of households across a dynamic corridor, accurately, consistently and with full audit trails to satisfy statutory obligations as the programme evolved.
From mapping to doorstep.
one integrated workflow
We built a tailored workflow around BBV's programme, from zone mapping and address counts through to print, fulfilment and tracked delivery. One team, no handoffs between suppliers, no gaps in evidence.
Zone mapping
Engage defined precise communication areas as work zones evolved across the corridor.
Address planning
Accurate address counts and route plans, matched to live work zone boundaries in real time.
Print & fulfilment
We produce campaign materials to brief, then pack and dispatch them to schedule, with no supplier handoffs.
Distribution
Door drop and +POST tracked delivery, GPS-monitored routes with time-stamped, per-address confirmation.
Audit reporting
GPS evidence, delivery confirmation and audit-ready reporting for every item we dispatch.
"Greater control, faster turnaround and a single workflow, from mapping to delivery confirmation, for one of the UK's most complex infrastructure communications programmes. As work areas evolved across the HS2 corridor, BBV's team could respond in days."
Letterbox understood the scale and complexity of HS2 from the start. Their platform gave our team direct control, and their delivery record across such a lengthy and demanding programme has been exceptional.
Start your project
Tell us about your programme. We will map the area, produce the materials and prove delivery, with a single team across the full workflow.