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LETTER DROPS SUPPORTING HIGHWAYS,
UTLITIES, LOCAL AUTHORITIES,
AND PUBLIC INFRASTRUCTURE PROJECTS Find out more A woman delivers important letters through a door, using the letterbox

Keep the local community informed

with our specialist

Crucial Resident Notification™

service.

Keeping communities informed about essential developments is critical for public safety, regulatory compliance, and maintaining good relations with residents. We specialise in providing crucial letter drop services across a range of public-facing projects, from highways and utility updates to planning consultations and local events. Our approach ensures that essential communications reach every doorstep in an eco-friendly and efficient manner, meeting both statutory obligations and community expectations.

Our Work Includes:

  • Utility Works and Upgrades: Delivering notifications for scheduled maintenance or upgrades to water, gas, or electricity networks. We ensure residents are aware of potential disruptions and safety measures in place.
  • Traffic Management and Road Works: Providing information on road closures, detours, and TTROs (Temporary Traffic Regulation Orders) to manage expectations, maintain traffic flow, and support compliance.
  • Local Authority Announcements: Distributing notices for infrastructure developments, construction schedules, and public consultations to keep communities engaged and updated.
  • Highways Maintenance: Informing residents about ongoing road maintenance, resurfacing, and temporary closures to minimise inconvenience and ensure safety.
  • Supporting Print Materials: Crucial information needs to be disseminated widely, and we can supply and install materials such as lamp wraps, banners, signage, and much more.
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Crucial Letter Drops

Notifications for Public Consultations, Events, and Emergency Notices

Our services cater not only to highways and utility companies but also to local authorities, event organisers, and environmental agencies. Whether you’re organising a public event or managing a planning consultation, we make sure your communications reach all demographics, including those who may lack internet access.

Key Scenarios for Essential Notifications:

  1. Local Authorities and Planning Consultations
    Councils often rely on letter drops to inform communities about planning consultations, land use changes, and development projects, allowing residents to provide feedback. This includes updates for smaller planning matters or local plans under the Planning Act 2008, enhancing transparency and community trust.
  2. Public Events and Community Engagement
    From music festivals to charity runs, organisers must notify nearby residents about potential disruptions, such as road closures or changes in parking. Letter drops form part of the event management plan submitted to local councils, helping maintain positive relations and public safety.
  3. Environmental Impact and Emergency Notices
    In cases of environmental impact assessments, flood risks, severe weather, or other urgent safety issues, quick and reliable letter drops ensure that communities are adequately prepared and informed. Our team also assists developers during EIAs, helping them meet consultation requirements.

Supporting Nationally Significant Infrastructure Projects (NSIPs)

We specialise in supporting Nationally Significant Infrastructure Projects by assisting developers in meeting statutory obligations under sections 47 and 48 of the Planning Act 2008. Through targeted letter drops, we announce public consultations, development updates, and construction milestones, ensuring every local household stays informed throughout the project lifecycle.

Our NSIP Services Include:

  • Pre-Application Consultations: Engaging communities early in the planning phase with detailed project information.
  • Construction Updates: Keeping residents informed on timelines, potential disruptions, and project milestones.
  • Post-Consent Letters and Newsletters: Ensuring ongoing transparency by updating communities on the latest developments and inviting feedback.

Why Choose Letterbox Distribution?

  • Compliance and Accuracy: With expertise in regulatory requirements, especially in NSIPs and public infrastructure, we ensure your notifications meet legal standards, from the Planning Act 2008 to local authority guidelines.
  • Sustainable Delivery: Using electric vehicles and recyclable packaging, we prioritise eco-friendly operations that align with sustainable practices, contributing to a reduced environmental footprint.
  • Real-Time Tracking: Our real-time tracking service provides transparency, allowing you and your stakeholders to monitor the progress of deliveries.
  • Local Knowledge and Bespoke Solutions: Our teams understand the specific needs of highways, utilities, and local authority projects, providing tailored distribution services to effectively reach all impacted addresses.

Whether your project requires legally mandated notifications or essential public updates, Letterbox Distribution provides the expertise, precision, and eco-conscious delivery solutions you need. Ensure your communications reach the right people at the right time. Contact us today to learn how our services can support your highways, utility, public event, or consultation needs.

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A woman delivers important letters through a door, using the letterbox
Our clients love what we do

We have been clients of Letterbox Distribution.com since 2006, relying on them to print and deliver the majority of our important consultation-based leaflets and letters.  

They are professional and efficient throughout the process and go out of their way to do a thorough job within our requested timeframe.

Warren Myles, London Borough of Newham

We have used Letterbox over the past couple of years as we regularly send out newsletters and invitations to large numbers of people across the country. 

Recently we distributed 17,000 leaflets to residents across the South East through Letterbox who helped us tailor the delivery to maximise the reach of the leaflet. Letterbox provide fantastic customer service and insight into large scale printing and distribution and we have formed a great relationship with their staff who are very accommodating and work extremely hard to ensure that our orders are distributed and printed on time.

David Parry, Cratus Communications

We have worked with Letterbox since 2002. We rely on them to distribute a huge range of materials for us, so we can keep residents informed of important council events, road closures and public consultations. 

The entire Letterbox team are very professional, helpful and flexible and their fast turnaround times are always appreciated.

Geoff Cowart, London Borough of Hammersmith & Fulham

Letterbox Rock! The response rate these guys offer is amazing – I never have to chase for answers – a lot of my client’s work is last minute and deadline adherent. 

Letterbox always pull it out of the bag fitting my work in and delivering as promised. They are reliable and I wouldn’t ever work with another door dropping firm – Letterbox Distribution.com we salute you!

Licia Graves, Data Comunique