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Door dropsTargeted leaflet distributionLetter dropsFormal resident communication+POST premium deliveryVerified delivery for critical communicationsPublic consultation and resident engagementBuilding trust through community engagementDirect mailTargeted addressed mail campaignsPrint & fulfilmentHigh quality, fast turnaroundAddress dataProperty-level demographic targetingDigital communicationsConnect with residents digitally
Communications & public affairsStakeholder and public engagementDevelopers, planning & constructionConsultation for project teamsLocal governmentCouncil and resident communicationRecycling & environmental campaignsBehaviour-change campaignsRetail & commercialMulti-site franchise campaignsUtilities & infrastructureWorks and outage notifications
About usWho we are and what we doClients & case studiesWho we work withCareersJoin the teamAccreditationsOur certifications, verifiedSustainabilityOur environmental commitments
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Legal

Environmental policy

Letterbox Distribution's approach to sustainability and environmental best practice.

On this page

  1. Our commitment
  2. Our environmental objectives
  3. Environmental management
  4. Reducing our environmental impact
  5. Sustainable print & distribution
  6. Responsible procurement
  7. Carbon reduction
  8. Supporting environmental initiatives
  9. Our people
  10. Compliance
  11. Continuous improvement
  12. Review

Our commitment

Greatbatch Limited, trading as Letterbox Distribution, is committed to protecting the environment and continually improving the environmental performance of our business.

We recognise that our operations have an environmental impact and are committed to reducing that impact wherever reasonably practicable through responsible business practices, continual improvement and compliance with all applicable environmental legislation.

Environmental responsibility forms part of our day-to-day decision making and is embedded throughout our organisation, from office operations and print production to transport, fulfilment and nationwide distribution.

Our environmental objectives

Our environmental objectives are to:

  • Reduce waste generated through our operations.
  • Prevent pollution wherever reasonably practicable.
  • Improve energy efficiency across our facilities.
  • Reduce vehicle emissions and unnecessary travel.
  • Encourage sustainable procurement throughout our supply chain.
  • Promote recycling and the responsible use of natural resources.
  • Continually improve our environmental performance through regular monitoring and review.
  • Support clients in reducing the environmental impact of their communications.

Environmental management

Letterbox Distribution operates an Environmental Management System certified to ISO 14001, demonstrating our commitment to maintaining high environmental standards and continual improvement.

Our Environmental Management System helps us:

  • identify and assess environmental risks;
  • establish environmental objectives;
  • monitor environmental performance;
  • ensure compliance with relevant environmental legislation;
  • continually improve our environmental performance.

Environmental performance is reviewed regularly to ensure our objectives remain appropriate and effective.

Reducing our environmental impact

We continually review our operations to minimise their environmental impact.

Our initiatives include:

  • recycling paper, cardboard, plastics, glass, metal and toner cartridges;
  • reusing pallets wherever possible;
  • reducing unnecessary waste throughout our operations;
  • encouraging electronic communication where appropriate;
  • consolidating deliveries to reduce vehicle movements;
  • avoiding unnecessary journeys wherever practicable;
  • selecting environmentally responsible materials wherever possible;
  • using non-hazardous substances wherever practicable.

Where possible, we seek practical solutions that reduce environmental impact without compromising service quality.

Sustainable print & distribution

As a communications and distribution provider, we work closely with our clients to minimise the environmental impact of print and delivery campaigns.

We encourage clients to consider:

  • recycled paper stocks;
  • responsibly sourced paper;
  • environmentally accredited print suppliers;
  • recyclable materials;
  • efficient campaign planning to minimise waste;
  • targeted communications that reduce unnecessary print volumes.

Where suitable, we also offer environmentally conscious delivery options, including low-emission vehicle solutions where operationally available.

Responsible procurement

We believe environmental responsibility extends throughout our supply chain.

We work with suppliers who share our commitment to sustainable business practices and encourage them to:

  • minimise waste;
  • reduce packaging;
  • recycle materials;
  • improve environmental performance;
  • comply with applicable environmental legislation.

Where appropriate, suppliers may be asked to provide evidence of their environmental policies, certifications or sustainability initiatives as part of our supplier assessment process.

Carbon reduction

We recognise the importance of reducing greenhouse gas emissions and continually seek opportunities to reduce our carbon footprint.

Examples include:

  • efficient route planning;
  • reducing unnecessary vehicle journeys;
  • consolidating deliveries;
  • encouraging remote meetings where appropriate;
  • improving operational efficiency.

We continue to explore opportunities to further reduce emissions as technologies and infrastructure develop.

Supporting environmental initiatives

Letterbox Distribution actively supports initiatives designed to improve environmental sustainability.

Our current initiatives include:

  • ISO 14001 certified environmental management;
  • supporting tree planting initiatives through organisations such as Ecologi;
  • supporting local environmental charities and community projects;
  • encouraging the use of recycled and sustainably sourced print materials;
  • promoting environmentally responsible communication solutions.

We regularly review new initiatives that support our commitment to reducing environmental impact.

Our people

Every member of our team has a role to play in protecting the environment.

We promote environmental awareness throughout the business by:

  • encouraging responsible working practices;
  • reducing unnecessary waste;
  • promoting recycling;
  • providing appropriate guidance and training;
  • encouraging employees to identify opportunities for environmental improvement.

Environmental responsibility forms part of our company culture.

Compliance

Letterbox Distribution is committed to complying with all applicable environmental legislation, regulations and recognised industry standards.

Where appropriate, we will exceed minimum legal requirements in pursuit of continual environmental improvement.

Continuous improvement

Environmental performance is monitored on an ongoing basis.

We regularly review our objectives, procedures and working practices to identify opportunities for improvement and to ensure this policy remains effective, relevant and aligned with our business activities.

Review

This Environmental Policy is reviewed periodically and updated where necessary to reflect changes in legislation, industry best practice and the continued development of our environmental management systems.

Questions about this document?

Email hello@letterboxdistribution.com or call 020 8440 0400.

Letterbox Distribution

Plan. Print. Deliver. Helping organisations reach households across the UK and Ireland since 1987.

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