Public consultation and community engagement

Public consultation and resident engagement

Map affected properties, prepare the materials and deliver them through the right addressed or unaddressed service.

Targeted
Letters
Beaccon
Digital
Installed
Notices
Trusted by leading organisations across the UK & Ireland
Projects we support

Support for planned and statutory engagement

We support consultation and engagement for planning, infrastructure, energy, highways, regeneration and council projects. The client sets the consultation method; we manage the practical communication and delivery.

DCO consultations
TRO and CPZ notifications
Regeneration projects
Wind farm and solar consultations
Infrastructure and highways schemes
Residential and mixed-use developments
Utility and environmental projects
Community exhibitions and drop-in events
Consultation letters & invitations

Invite the right people to take part

Send letters, invitations, public notices and information packs to a mapped area or property address file. Choose Letterbox-managed delivery, +POST or Royal Mail according to the project.

Targeted letters and consultation notices
Invitations to exhibitions, public meetings and community drop-ins
Business reply envelopes and response return options
Addressed, unaddressed and mapped-area delivery options
Tracked delivery, available for time-sensitive consultation communications
Members of the public viewing consultation boards at a community exhibition
A QR-coded Beaccon consultation leaflet being scanned with a phone
Digital follow-up

Printed & digital engagement

We connect printed consultation materials with ongoing digital updates through Beaccon, using QR codes linked directly from letters, invitations, posters and notices.

QR codes added to consultation artwork
Project updates shared digitally after the initial print campaign
Useful for timelines, reminders, event changes and follow-up information
Supports a more connected resident and stakeholder communication journey
The Beaccon app showing a project timeline and latest updates
Example journey

Letter to digital update

1. Resident receives consultation letter
2. QR code links to verified project updates
3. Beaccon supports ongoing communication
4. Follow-up reminders and updates can be shared digitally
Extended consultation visibility

Extend awareness beyond the mailing area

Where suitable and permitted, use posters, site notices or lamp wraps to reach people who work in or travel through the area.

A4, A3 and custom-size consultation posters
Laminated and waterproof formats for outdoor display
We manage installation and removal for you
Triangular prism lamp wraps for high-visibility street-level awareness
Lamp wraps can typically stay in place for up to 6 weeks
Useful where affected stakeholders may work nearby or pass through the area
A Letterbox team member installing a public engagement lamp wrap on a Westminster lamp post, with the Houses of Parliament and a London bus in the background
Stakeholder contact support

Include wider stakeholders

Add public or client-supplied contacts for elected members, parish councils, community groups, organisations and businesses where wider engagement is needed.

Ward councillors
Parish councils
Local authority officers
Community groups
Statutory consultees
Relevant stakeholders identified within and around the project area.
CONSULTATION
AREA
Ward Councillor ×
Sarah Johnson
London Borough of Camden
Ward: Brunswick
sarah.johnson@camden.gov.uk
020 7974 4444
Camden Town Hall
Judd Street
London WC1H 9JE
View full contact profile
Choosing the right method

Choose the right consultation format

Choose the format and delivery method according to the audience, stage of the project and required date.

Need guidance? Request a quote →

Consultation letters and invitations +

Letters, invitations and information packs for residents, businesses and agreed stakeholders.

Digital follow-up +

QR-linked project pages, surveys and Beaccon updates that continue the conversation online.

Wider local awareness +

Posters, site notices and lamp wraps where wider local awareness is useful and permitted.

Stakeholder contact support +

Public or client-supplied stakeholder contacts used alongside mapped resident and business audiences.